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Shipping & Delivery Policy

FROM OUR HANDS TO YOURS

Shipping & Delivery Policy

Everything you need to know about how your order reaches you.

Last updated: 1 October 2026
THE ELITE COUTURE EXPERIENCE

Thoughtfully packed.
Carefully delivered.

From the moment you place your order to the moment it arrives at your doorstep, we aim to make every delivery experience smooth, reliable and special.

Careful Dispatch Quality checked & packed
Delivery Updates Tracking after dispatch
Gift-Ready Packaging Extra protection in transit
EVERYTHING YOU NEED TO KNOW

Our Shipping Policy

Clear answers for a seamless shopping experience.

01

Where We Ship

We currently deliver across India to serviceable PIN codes. You can check delivery availability for your PIN code on the product page or at checkout.

International shipping is currently not available.

02

Order Processing Time

Every suit set is quality-checked, carefully folded and packed before dispatch.

Orders are usually dispatched within 1–2 working days of confirmation. Orders placed on Sundays or public holidays are processed on the next working day.

03

Delivery Time

Once your order has been dispatched, estimated delivery timelines are:

Metro Cities 2–4 working days
Other Cities & Towns 4–7 working days
Remote Areas 7–10 working days

These timelines are estimates. Festive seasons, weather, courier delays or local restrictions may affect delivery.

A little note: Shopping for a wedding, birthday or special celebration? We recommend ordering early or contacting us before placing your order.
04

Shipping Charges

Shipping charges, if applicable, are calculated based on the order and delivery location.

Any applicable shipping charge will be clearly displayed at checkout before you complete your payment.

05

Cash on Delivery

Cash on Delivery (COD) is available on orders up to ₹3,000.

COD charges may vary depending on the delivery location and applicable shipping conditions. The applicable charges will be displayed at checkout before you place your order.

06

Order Tracking

Once your order is dispatched, we share the courier details and tracking information through the available communication channel.

You can also contact our team for an update on your order.

07

Packaging & Gift Hampers

Every suit set is packed carefully to help maintain its shape during transit.

Gift hampers are shipped in their rectangular gift box, placed inside an additional outer shipping box for protection during delivery.

08

Address & Failed Delivery

Please provide a complete delivery address, correct PIN code and an active phone number when ordering.

If delivery fails due to an incorrect address, unreachable phone number or refusal to accept the package, the order may be returned to us.

Re-shipping charges may apply, or a refund may be processed after deducting applicable shipping costs.

09

Damaged or Tampered Package

If the outer package appears damaged, opened or tampered with, please do not accept it from the courier.

If you notice damage after opening the package, please record an unboxing video and contact us within 48 hours of delivery, along with photographs, so our team can assist you.

WE’RE HERE TO HELP

Need a little assistance?

Have a question about your delivery or a special occasion coming up? Our team is happy to help.

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ELITE COUTURE