Return & Refund Policy
If the size isn’t right, we’ll help you make it right.
The perfect outfit.
We know how special every celebration is. If your little one’s outfit doesn’t fit as expected, we’re here to guide you through the return or exchange process.
*The 7-day period is based on the proposed policy and should be confirmed before publication.
Returns Made Simple
Clear guidelines for returns, exchanges and refunds.
Our Promise
Little ones grow fast, and we want every outfit to fit well on the big day.
If something isn’t right, you can request a size exchange or a return within the time and conditions described below.
Return & Exchange Window
You can request a return or size exchange within 7 days of delivery, subject to the eligibility conditions below.
Eligibility
A product can be returned or exchanged only if all applicable conditions are met.
- The product is unused, unwashed and not dry-cleaned.
- All tags, labels and original packaging are intact.
- Every item in the suit set is returned together, including blazer, vest, trousers, shirt and bow or tie.
- Gift hampers are returned in full, including all included items and the original gift box.
Items Not Eligible
Products that have been damaged, stained or used after delivery are not eligible for a standard return or exchange.
Additional exclusions may apply to socks, clearance or final-sale products, and customised or altered orders. These exclusions must be confirmed before publication.
How to Request a Return or Exchange
Follow these simple steps to request assistance with your order.
Contact Our Team
Email elitecouture2026@gmail.com or WhatsApp 9977632264 within 7 days of delivery.
Share Order Details
Provide your order number, the reason for the request and clear photographs of the product.
Wait for Approval
Once your request is approved, our team will provide instructions for reverse pickup or return shipping.
Pack Your Product
Securely pack the complete product with its tags, accessories and original packaging.
Quality Check
All returned products are inspected when they arrive at our facility.
If a returned product does not meet the eligibility conditions above, the return may be rejected and the product sent back to you. No refund will be issued for a rejected standard return.
Size Exchanges
Size exchanges are subject to product availability.
If your required size is unavailable, you may choose another design or request a refund, subject to the applicable return conditions.
Exchange shipping charges, if any, will be communicated before the exchange is processed.
Refunds
- Approved refunds are proposed to be processed within 5–7 working days after the quality check.
- Prepaid orders are refunded to the original payment method.
- Cash on Delivery orders are refunded to the customer’s bank account or UPI ID.
- The refundability of shipping and COD charges depends on the confirmed store policy.
- Your bank or payment provider may take additional time to reflect the refund.
Damaged, Defective or Wrong Product
If you receive a damaged, defective or incorrect product, please contact us within 48 hours of delivery with clear photographs and an unboxing video.
After verification, we will arrange a replacement or a full refund, including applicable shipping charges, in accordance with your consumer rights.
Contact
For return, exchange or refund questions, our team is here to help.
Need a different size?
Let us help you find the right fit for your little one’s special moments. Reach out to our team for return and exchange assistance.
REQUEST ASSISTANCE